Mark Salmon

I was delighted with my recent stay at the Hotel Barchetta Excelsior.

Firstly, the communication from hotel staff was excellent at all times, from the time that the reservation was first made through to checkout.  I appreciated the various personalised e-mails from reception staff containing suggestions (eg re the chauffeur service) and confirmations - these indicated to me that the organisation of my stay was important to them. 

Secondly, the central location near the square and the harbour was ideal for exploring both the city and the lake.

Thirdly, my Suite was very spacious, quiet, and with that amazing view, just like on the website.

Lastly, all staff I encountered in the Hotel reception, restaurants and bar, as well as the recommended chauffeur service, were friendly and helpful. 

Thank you.

regards Mark